Fairspin Casino Terms & Conditions

1. General terms and eligibility

These Terms form a legal agreement between you and the operator of Fairspin Casino. They apply to the website, account services, games, payment functions, promotions and any other services made available through the platform. Additional rules may apply to a specific game, promotion or feature. If an additional rule conflicts with these Terms, the additional rule will generally apply to the relevant service or offer.

You must be legally permitted to use online gambling services in the place where you are located. Players in Australia should consider the laws that apply in their state or territory and should not use the website where online gambling or a particular service is prohibited. You are responsible for checking the legal position that applies to you before registering or depositing. Fairspin Casino may restrict access from particular locations or refuse access where required by law, regulation or internal compliance procedures.

• You must meet the applicable minimum legal age and any other eligibility requirements before opening or using an account.
• You must provide information that is accurate, current and complete during registration and whenever requested.
• You must use the website for your own personal and lawful purposes, not on behalf of another person.
• You must not use the platform if you are subject to a gambling restriction, exclusion or other legal prohibition.
• You must not allow another person to access, control or use your account.

Fairspin Casino may require identity, age, location, source-of-funds or other verification before allowing account activity, processing a transaction or completing a withdrawal. You agree to provide reasonable information and documents when requested. If the information supplied cannot be verified, is misleading or is inconsistent with the account activity, access may be suspended or an account may be closed in accordance with applicable requirements.

Account security

You are responsible for keeping your login details, passwords and devices secure. Do not share your password or permit another person to use your account. Notify Fairspin Casino through the available website support channels if you believe that your account has been accessed without permission, your credentials have been lost or your account information is incorrect. You may be responsible for activity carried out through your account before the issue is reported, except where applicable law provides otherwise.

2. Games, transactions and promotions

Games must be used in accordance with the instructions, rules and information shown on the website. Game outcomes are determined by the applicable game systems and procedures. You should check the relevant game information before placing a wager. A wager may be accepted, rejected, cancelled or corrected where there is an obvious error, technical problem, interruption, suspected misuse or another circumstance permitted by applicable law.

You should check the details of every wager before confirming it. Once a wager has been accepted, it may not normally be changed or cancelled unless the website rules, a specific game rule or applicable law allows this. If a game or transaction is interrupted, Fairspin Casino may review the relevant records and take a reasonable corrective action. The result of that review may depend on the status of the game, the transaction history and the nature of the interruption.

Deposits and withdrawals

Only payment methods displayed or otherwise approved through the website may be used. You must use a payment method held in your own name or one that you are authorised to use. Fairspin Casino may decline, delay, reverse or review a transaction where verification is incomplete, the payment method is unsupported, the transaction appears irregular, or processing is required by law or a payment provider.

You are responsible for providing correct payment details and for any fees, taxes or charges that apply to your transactions, unless the website states otherwise. A withdrawal may be subject to account checks, identity verification, payment review and any applicable game or promotional conditions. Processing periods can vary according to the method used, the information supplied, third-party providers and required compliance checks. You should not assume that a transaction is complete until it is shown as completed in your account or otherwise confirmed.

Promotions and bonuses

Promotions, bonuses, rewards and promotional competitions are subject to their own published terms. Those terms may include eligibility rules, time limits, wagering or playthrough requirements, game restrictions, maximum values, withdrawal conditions and rules against abuse. Read the applicable promotion terms before opting in or using a promotional benefit. If a promotion term is not clear, do not use the benefit until you have obtained clarification through the available support channels.

Fairspin Casino may withdraw, amend or refuse a promotion where permitted by its published terms or applicable law. A promotional benefit may be removed if it was received in error, obtained through prohibited conduct or used in a way that defeats the purpose of the offer. You may not create multiple accounts, coordinate activity, use automated tools or otherwise manipulate a promotion.

3. Responsible use and prohibited conduct

Gambling should be treated as entertainment, not as a way to make money or recover losses. Only gamble with money you can afford to lose. Set personal limits before you play and take a break if gambling stops being enjoyable or begins to affect your finances, work, relationships, health or daily life. The website may provide responsible gambling tools and information, including options to set limits, take a break or request account restriction, where available.

If you are concerned about your gambling, use the responsible gambling options available through the website and consider seeking independent support from an appropriate service in Australia. You can also ask Fairspin Casino about available account restrictions through the website support channels. A request for restriction should be made before continuing to play, and you should not attempt to bypass a restriction by opening another account.

Prohibited activity

You must not use Fairspin Casino to engage in unlawful, fraudulent, abusive or deceptive activity. You must not interfere with the website, its security or its games, or attempt to gain an unfair advantage. Prohibited conduct includes, but is not limited to:

• Using another person's account, payment method or identity, or allowing another person to use yours.
• Creating or controlling multiple accounts without express permission.
• Providing false, incomplete or misleading registration or verification information.
• Using bots, scripts, automated systems, modified software or other tools to affect gameplay or account activity.
• Exploiting errors, vulnerabilities, technical faults or pricing mistakes, or concealing information relevant to an investigation.
• Using funds obtained unlawfully or attempting to disguise the source, ownership or destination of funds.
• Harassing staff, other players or service providers, or distributing malicious code or harmful material.
• Attempting to evade an account restriction, identity check, location control or responsible gambling measure.

Where prohibited conduct or suspicious activity is identified, Fairspin Casino may investigate, restrict access, cancel affected activity, withhold or recover benefits, suspend transactions, close an account or take another action allowed by applicable law. Information may be shared with payment providers, professional advisers, authorities or other relevant parties where necessary for security, fraud prevention, compliance or legal reasons.

4. Privacy, liability and changes

Privacy and records

Personal information is handled in accordance with the applicable Privacy Policy and relevant privacy requirements. Information may be collected and used to provide services, verify identity and age, process payments, support responsible gambling, prevent fraud, maintain security, resolve disputes and meet legal or regulatory obligations. You should read the Privacy Policy to understand how information is collected, used, stored and shared.

Records relating to accounts, wagers, communications and transactions may be retained for as long as reasonably required for operational, legal, regulatory, accounting, dispute-resolution or security purposes. Electronic records and communications may be used as evidence of account activity, subject to applicable law.

Website availability and liability

Fairspin Casino aims to provide a reliable service but does not promise that the website, games or related services will always be available, uninterrupted, secure or free from errors. Access may be suspended or limited for maintenance, updates, technical issues, security reasons, service-provider problems, events outside reasonable control or other operational requirements.

You are responsible for your internet connection, device, software and security arrangements. To the maximum extent permitted by law, you use the website and its services at your own risk. Nothing in these Terms excludes, restricts or modifies a consumer guarantee, right or remedy that cannot lawfully be excluded, restricted or modified. Subject to that protection, Fairspin Casino is not responsible for loss caused by your failure to follow these Terms, inaccurate information, unauthorised access resulting from your security failure, interruptions outside reasonable control or your use of third-party services.

Suspension, closure and changes

You may stop using the website at any time and may request account closure through the available website support channels. Fairspin Casino may suspend or close an account where required by law, where verification cannot be completed, where these Terms may have been breached, where responsible gambling concerns arise, or where continued access creates a security, compliance or operational risk. Any unresolved balance will be dealt with in accordance with applicable law and the circumstances of the closure.

These Terms may be updated from time to time to reflect changes to the website, services, law, security requirements or business processes. The current version will be published on the website with its effective date where appropriate. Continued use after an update means that you accept the revised Terms. If you do not agree to a change, you should stop using the website and request account closure where applicable.

If any part of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to operate to the extent permitted by law. A failure to enforce a provision immediately does not mean that the provision has been waived. These Terms are intended to be interpreted consistently with applicable Australian law and any mandatory rights or protections that apply to you.