- OperatorTechcore Holding B.V.
- Established2018
- Games10,000+ from 100+ providers
- Crypto options28+ cryptocurrencies supported
1. General betting principles
By placing a bet with Fairspin Casino, you confirm that you have read and understood the rules applying to the relevant product, market or event. These rules may apply to sports betting, racing, live betting, special markets and other wagering options made available on the website. Product availability can change, and not every market or feature will be available at all times.
You must use your own account when placing bets. An account may only be used by the registered account holder, and you are responsible for keeping your login details secure. You must not allow another person to access your account, place bets on your behalf or use your payment method without authorisation. Any activity completed through your account may be treated as activity performed by you unless there is evidence of unauthorised access.
You must meet all applicable age, identity, location and legal requirements before using a betting service. Fairspin Casino may request information or documents to verify these matters, to protect the account and to meet legal or operational obligations. Betting access may be restricted while a review is in progress.
- You must provide information that is accurate, current and complete.
- You must not place bets for another person or use an account that belongs to someone else.
- You must not use the website for unlawful activity, fraud, collusion or attempts to manipulate an outcome.
- You must not interfere with the website, betting software, data feeds or settlement process.
- You must comply with the rules displayed for the particular market before confirming a bet.
Where a conflict exists between these general rules and a specific market rule, the specific rule may apply to that market. If a matter is not covered, it will be handled reasonably and consistently with the applicable Terms and Conditions, the information displayed on the website and relevant legal requirements.
2. Placing and accepting bets
Before a bet is submitted, the bet slip should show the selected event, market, outcome, odds or price, stake and any other relevant details. You are responsible for checking these details before confirming the bet. A bet is not necessarily accepted simply because a selection has been added to a bet slip.
A bet is accepted only when it has been successfully processed and recorded by the betting system. The confirmation shown in your account or bet history is the usual record of an accepted bet. If a bet remains pending, is rejected or does not appear in your betting history, you should not assume that it has been accepted.
The odds or prices available when you select a market may change before acceptance. Where the system displays a price change, you may be asked to accept the updated price before the bet is submitted. If a technical issue, connection problem or system interruption occurs, the status of the bet should be checked in your account rather than relying on a screen, message or interrupted transaction.
The minimum or maximum stake, permitted bet types and available payment options may vary by market, account, event, jurisdiction or other operational factor. Any applicable restrictions should be shown before or during the bet placement process. A bet may be declined, limited or subject to review where permitted by the applicable rules.
Common bet types
- A single bet is a wager on one selection or outcome.
- A multi or combination bet joins two or more selections, with the applicable rules determining how the bet is calculated.
- A system or combination format may include several combinations of selections and may have separate stake and settlement conditions.
- A live bet is placed after an event has started and may be subject to delays, suspended markets and changing prices.
- A special or promotional market may have additional conditions displayed with that market.
You should not place a bet if the market information is unclear, incomplete or appears inconsistent. Once accepted, a bet generally cannot be changed or cancelled by the player unless a specific cancellation, cash-out or correction option is expressly made available. Any available option may have its own conditions and may not be offered for every bet.
3. Results, settlement and void bets
Bets are settled using the official result or outcome information considered appropriate for the relevant event and market. The settlement method can depend on the sport, competition, event type, market wording and whether the bet was placed before or during the event. The result used for settlement may not be changed merely because a later report, appeal or unofficial source gives a different result.
The market description is important. For example, a market may refer to the result at the end of regular time, the final result including extra time, a particular participant, a nominated period or another defined measure. If a market has a special definition, that definition takes priority over general assumptions about the event.
If an event is postponed, abandoned, interrupted, rescheduled, shortened or materially changed, the relevant market rules will determine whether bets remain valid, are settled on an available result or are declared void. Different markets from the same event may be treated differently because each market has its own conditions.
A bet may be declared void where a market was offered in error, an event or participant was incorrectly identified, the required conditions were not met, or the result cannot be established in accordance with the relevant rules. When a bet is void, the usual outcome is that the stake for that bet is returned, subject to any applicable combination-bet rules.
If a price, result or settlement is clearly affected by a technical, clerical or system error, Fairspin Casino may review the transaction and correct the error in accordance with the applicable Terms and Conditions. A correction may include cancelling an affected bet, applying the correct price or reversing an incorrect settlement. Any review should be based on the available records and the rules applying to the market.
Live betting and event delays
Live betting involves information and prices that may be delayed. Markets can be suspended while an important event occurs or while information is being confirmed. A bet submitted during a suspension, after a material change or after the relevant outcome is known may be rejected or reviewed. You are responsible for considering the possibility of delays before placing a live bet.
- A live score, clock or display may not update instantly.
- A market may remain visible while bets are temporarily unavailable.
- Prices may change quickly when the event status changes.
- A bet may be voided or corrected if it was accepted after a relevant outcome had already occurred because of a delay or error.
- The official settlement rules apply even if an external website shows different information.
Settlement information may take time to appear where results require confirmation, verification or review. A pending bet is not a winning or losing bet until it has been settled. You should rely on the bet history and account records for the final status of your bets.
4. Account conduct, reviews and responsible betting
Fairspin Casino may monitor betting activity, account information, transactions and technical data for security, integrity, compliance and responsible gambling purposes. A review does not necessarily mean that a player has done anything wrong. However, access to betting functions, transactions or withdrawals may be delayed or restricted while information is checked.
Prohibited conduct may include using stolen or unauthorised payment details, creating accounts to avoid restrictions, exploiting software faults, manipulating markets, colluding with other players, using automated tools where prohibited, or providing false information. Where prohibited conduct is identified or reasonably suspected, action may be taken under the Terms and Conditions and applicable law.
You should only bet with money that you can afford to lose. Betting outcomes are uncertain, and no strategy, system or prediction can guarantee a profit. Do not chase losses, borrow money to bet, bet to solve financial problems or continue betting when it is affecting your mood, relationships, work or daily responsibilities.
- Set a personal budget before you begin and keep to it.
- Set time limits and take regular breaks.
- Keep betting separate from essential household spending.
- Avoid betting when you are upset, tired, under the influence of alcohol or trying to recover losses.
- Use any account controls, deposit limits, time reminders, breaks or self-exclusion options that are available to you.
- Seek independent support if betting no longer feels enjoyable or manageable.
Questions, errors and complaints
If you believe a bet has been recorded, priced or settled incorrectly, review the bet details and retain any relevant confirmation or account information. Raise the issue through the support or complaints process made available on the website. Include the bet reference, event or market details and a clear explanation of the concern, but do not send unnecessary sensitive information.
Each issue will be reviewed against the account record, the market wording, the applicable Betting Rules and any relevant event information. A complaint should not be treated as resolved solely because a market display has changed. The final outcome may depend on the information available at the time the bet was accepted and the rules that applied to that bet.
These rules are general information and may be updated when products, technology, legal requirements or operating procedures change. The version displayed on the website at the relevant time may apply to your activity. By continuing to use Fairspin Casino, you acknowledge that responsible betting is your responsibility and that you should read the current rules before placing a bet.
